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High priority and Environmental claims need to be reported via phone so they can be escalated to the proper person for handling. Call 1.888.CLAIM.50 (1.888.252.4650)


Call 1.888.CLAIM.50


Please call our 24 hour claims hotline to report any type of claim. High priority claims need to be reported via phone so they can be escalated to the proper person for handling.


Complete Forms

For claims that are reported to our officer via email or fax, please complete a standard Loss Notice.
Save the file to your computer. Once completed, Save and proceed to next step.

Select Claim Type

Auto Claims
General Liability Claims
Property Claims
Workers Compensation Claims


Submit Forms

Submit completed documents by faxing them to:



Email completed documents to:

Documentation to Gather

You may be asked to provide a copy of a police report, estimates, invoices, contracts, agreements, maintenance records, photos, measurements, personnel files or any other documentation needed to investigate the claim. *This information does NOT need to be gathered prior to submitting a claim.

Notice of Litigation or Correspondence From an Attorney

The first notice of a claim may come to you in the form of a letter from an attorney advising of an accident or incident that occurred from your business operations. If this occurs, immediately forward that correspondence to eMaxx.

If you are served with a Summons and Complaint, these documents need to be submitted to eMaxx immediately. Be sure to identify the date and method that the Summons was served upon you. In either of these instances, be sure to only discuss the facts of the claim with an eMaxx representative and/or the attorneys that we have retained to represent you.

Comments, Concerns, Questions

If you have any questions regarding these procedures, please contact the eMaxx claims team.

Phone: 978.531.1822
Fax: 978.531.4847